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What Our Customers Say

  • “MED e-care has resulted in improved time management for nurses as they navigate the system and the ability to retrieve residents’ health information within the integrated system for eMAR, ePLAN, eADT etc…”

    Rose Cohen RAI Coordinator, Villa Marconi LTC
  • “I cannot fully express the gratitude and appreciation I feel towards MED e-care. They have been an integral part of our RAI MDS, from beginning to present. The software is easy to navigate through, and the support is incredible to say the least. Their knowledge and recommendations have helped me to send accurate submissions to CIHI without error. From the bottom of my heart I say “THANK YOU” for being there and supporting me through my RAI journey.”

    Bonnie Uhryn RAI Coordinator, Trent Valley Lodge
  • “The implementation was very smooth. There were not any issues. The timelines that were promised to us were honored. The preparation work required was done in conjunction with the MED e-care team and there was assistance and support in gathering the information if needed. I felt that plenty of prep time notice was given, and I was able to complete what was needed on time. ”

    Tracy Foster  RAI Coordinator, OMNI - Rosebridge Manor
  • “I have been working as an eMAR specialist for a pharmacy for the past 8 years. My pharmacy has been working with MED e-care for the duration of this time and have always received great customer support from their team. They are always open to new ideas and work really hard at trying to make changes and improvement to their program as issues arise.  I would recommend them to any home that is looking at implementing an eMAR system.”

    Leanna Falcioni eMAR Specialist Ontario, Remedy’s Rx Specialty Pharmacy
  • “We have been with MED e-care for quite a few years and the system with its continuous upgrades just keep improving for the better. The new upgrade is so user friendly and staff are finding it easy to navigate.  The reports generated are absolutely amazing and we are able to provide our Senior Leadership team with accurate real time data. I have worked with many systems but this one by far is amazing!”

    Connie Cordeiro RAI Coordinator, Providence Manor
  • “I would like you to know that we at Hawkesbury General Hospital appreciate the quality and timeliness of work that MED e-care has done for us over the years. Not only do they produce a wonderful product they guide us through making the product work for us. They have a great customer (bilingual) service and the support is great when needed. Any contacts we have had with their company have always been handled in a professional manner.”

    Linda Ouimet (RN) RAI Coordinator, Hawkesbury General Hospital
  • “MED e-care has always given us fast supportive help whenever we needed it, which is not often since their system runs smoothly and has few to no problems.  The training we received when it was first installed was wonderful. The staff was great. They had lots of patience as we learned a totally new system. They made the training fun. I thoroughly recommend MED e-care. ”

    Val Seefeldt Director of Care, Trillium at St. Charles Manor
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News & Events

  Think Research™ Clinical Support Tools [Toronto, Ontario] 27th February, 2019 – Through support from the Ministry of Health and Long-Term Care, the Ontario Long-Term Care Association and Advantage Ontario, we are pleased to enable you to access the Think Research™ Clinical Support Tools in MED e-care. The goal of the Clinical Support Tools program […]

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[Toronto, Ontario] 9th November, 2018 – MED e-care announced their new bilingual Ottawa-Gatineau and Quebec division. This new division strengthens the MED e-care presence and offers sales, and support in French and English. This division will be headed by Marie-Daphne Tackoor, Ottawa-Gatineau and Quebec Regional Director of Sales. For more information, please contact: marie@mede-care.com or 1.800.387.8903 ext. […]

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